We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (21)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
16 Jul 2018 05:39
All good. Thank you
15 Jul 2018 21:22
иркутска to дошла parcel within 13 days. always have отправляли новосибирск through). помята packaging. погнуты slightly figures hands and, поправимо but it.
15 Jul 2018 10:43
otimo store and all nifty
14 Jul 2018 04:57
ff puzzle just good n quickly
13 Jul 2018 05:34
fully compliant with the description. fast shipping store recommend
13 Jul 2018 03:08
12 Jul 2018 23:55
Perfect timing! thank u.. every pieces is here
12 Jul 2018 01:55
fast shipping and arrived in 19 days
12 Jul 2018 01:17
cool watch оооочень fast shipping
10 Jul 2018 16:27
wonderful!! perfect!! tks
10 Jul 2018 12:59
come too soon but we düşürdük kırdık a thing of beauty
10 Jul 2018 00:54
9 Jul 2018 18:56
It's awesome 3D big wall watch for my living room. Thanks for fast international shipping and good communication. You have to get 5-Stars. Best store A++++++++++++
9 Jul 2018 08:44
fast shipping) clock ивановскую come in 6 days area. for star ставлю minus one that watch have different color!!! заказала silvery white come! all super and so
9 Jul 2018 01:42
peter to 2 weeks. watch good.
7 Jul 2018 03:32
6 Jul 2018 19:29
the color looks great, nice material, a little damaged but overall it looks great.
6 Jul 2018 14:42
week долетела parcel. store recommend
6 Jul 2018 08:07
дошло within the normal range, помята packaging is very strong, figures inside. пробовала have not on effect. 5 star ставлю but with stretch
6 Jul 2018 06:40
6 Jul 2018 00:15
shipping packing all is excellent. as the goods is good in description. and store recommend
5 Jul 2018 22:12
lovely mirror. in good condition and fast. the film the spiegelkant is so strong that we not loose. now we have the mirror effect a dark shine
4 Jul 2018 18:20
loved the watch, very lovely. veining few pieces wrinkled, more didn't difference na hr assembling. super recommend, comprarei more.
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